Frequently Asked Question

Is the down payment refundable if I am not satisfied with the design solution?
2019-05-21 21:00:50

No. Tuya can optimize the design solution based on your requirements. If no design solution meets your requirements, you do not need to pay the remaining fee. However, the down payment is not refundable. The cooperation rules stipulated in the contract shall prevail. For more information about the contract content, contact Tuya customer service personnel or your business manager.