Frequently Asked Question
Tuya deploys cloud services all over the world. Tuya Cloud has equipment rooms deployed in China, Americas, and Europe, and has data acceleration services deployed in regions such as Hong Kong and Japan, ensuring high availability of services and a good user experience. Tuya Cloud customer products cover all mainstream countries and cities except Antarctica and the North Pole.
Currently, Tuya Cloud provides three available regions externally, that is, Asia, Americas, and Europe. It automatically selects the nearest available region based on your geographic location, using the shortest data link to ensure the service responding speed and providing you with localized service experience. In addition, Tuya Cloud provides data migration services to ensure safe, stable services in any of the covered countries.