Frequently Asked Question

Why should I manually enter the Wi-Fi name when adding a device via the APP?
2018-12-28 11:28:33

If you use an Android phone and do not assign the APP with the positioning permission, you will need to enter the Wi-Fi name manually.

In other cases, check whether the APP on your phone is a beta version. A beta APP cannot directly obtain the SSID of a Wi-Fi. As a result, you need to manually enter the Wi-Fi name. An APP of the official version can automatically obtain the SSID.