Frequently Asked Question

What happens when the OEM APP build fails and an error code 204 is prompted?
2018-12-24 17:24:43

The prompt diagram for failure to build is as follows:



Please confirm that the Certificate password exported from the key chain is same with the one used on the Tuya platform. Please refer to clause 3.8 and 4.9 on Certificate Configuration as below.

2If you forget the previous password, you can export two Certificates from key chain and re-create the password. It is recommended that the special symbol should not be included on the password, and setting with simple one. Please refer to clause 3.6 and 4.7 on Certificate configuration manual for how to export certificates.Please re-upload the exported certificates into Tuya platform and submit your request.