Frequently Asked Question
If you purchase a commissioning module, you can apply for a VAT invoice (normal) or a VAT invoice (special). If you apply for a normal invoice, you can fill in your email address directly when placing the order. After Tuya completes delivery of all products and you click Confirm acceptance on the platform to confirm that you have received the products, Tuya finance personnel will send an electronic invoice to you. If you apply for a special invoice, contact your Tuya business manager.
After you click Confirm acceptance on the platform, Tuya finance personnel will send an electronic invoice to your email address or deliver a paper invoice to you.
If you purchase modules in trial/mass production in a batch, special invoices in paper form are provided by default. After your mass production order enters the Order completed state, you can apply to your Tuya business manager for invoices, and Tuya business manager will prepare and deliver the paper invoice to you within 5 to 7 days.