Frequently Asked Question

Why can't the camera recognize the SD card?
2018-11-26 14:08:11

 1. The SD format is not compatible with the device. Please contact the customer service of the vendor from whom you purchased the SD card for recommendations of the model and format. Thank you.

 2. If the problem persists, please provide your device ID, and brand, model, and capacity of the SD card. We will pass on your problem to our technical support for further support.