Frequently Asked Question

How long can the invoice be received?
2018-11-19 17:50:50

If you have paid for the test module or other physical commodities on the platform, if invoices are required, please input your email number, title and tax number when you place the order, which will be issued by default and will be sent to your email within 7 working days after the order is completed.Please contact your BD if you need to open a special ticket.

If you are an order for trial production, you need to complete the contract signing and the public payment. After making the payment, the factory will place the order. The invoice will be sent out by Tuya after the factory delivers the goods.The default is to open the paper VAT invoice. Modules and invoices can be sent within 15 days.